Shipping policy

Last updated: July 17, 2025

At Oops Proof, we aim to provide a seamless shipping experience while maintaining transparency about our policies. Please read the following terms carefully before placing your order.This policy outlines our practices regarding shipping, returns, and refunds to ensure a smooth shopping experience.

 

 

SHIPPING POLICY

1. Serviceable Locations

We ship across most pin codes in India via trusted logistics partners like Delhivery, Shiprocket, and others.

Currently, we do not offer international shipping.

2. Order Processing

  • Orders are typically dispatched within 1–2 business days after confirmation.

  • Orders placed on weekends or public holidays are processed the next working day.

  • A shipment tracking link will be shared via email and/or SMS once your order ships.

3. Estimated Delivery

Location

Estimated Time

Metro Cities

2–4 business days

Tier 2/3 Cities

3–7 business days

Remote/Rural Areas

5–9 business days

Note: Delays may occur due to weather, courier disruptions, or unforeseen circumstances.

4. Shipping Charges

Free shipping on all prepaid orders.

5. Order Tracking

Track your order using the link provided in your confirmation email/SMS or on our Track Order page.

 

 

Returns, Exchanges, or Cancellations

Due to product-specific standards, we do not offer returns, exchanges, or cancellations under any circumstances.

Please:

  • Review sizing, descriptions, and details carefully before placing an order.

  • Double-check your shipping address and contact details at checkout.

Once an order is placed, it is considered final and non-refundable.

 

 

📦 Damaged, Missing, or Incorrect Items

If your order:

  • Arrives damaged

  • Contains a wrong item

  • Has missing products

Please contact us within 24 hours of delivery at hello@oopsproof.co with:

  • Your Order ID

  • Clear photos of the issue

We will evaluate the issue and, at our sole discretion, offer a suitable resolution.

 

📞 Need Help?

We’re here to assist you:

📧 Email: hello@oopsproof.co
 📞 Phone: +91-85953 94997
 🏢 Address: 409, FF, Bhera Enclave, Paschim Vihar, New Delhi, DL, 110087, IN.